Our opening hours are detailed below. If you would like to visit us to see our facilities you can call us to make an appointment during our opening hours. These are also the opening hours for our shop, the Pet's Pantry, and for dropping off and picking up your dogs.
| Monday to Friday | 08:00-10:00 & 16:00-18:00 |
| Saturday | 08:00-10:00 & 16:00-17:00 |
| Sunday April to October | 09:00-09:30 & 16:00-18:00 strictly |
| Sunday October to April | 16:00 – 18:00 only |
Please note that collection / drop off at other times may incur additional charges. We will try to meet any special needs BUT we cannot guarantee to do so, especially at weekends.
Please see our newsletter for the latest information about opening hours at Bank Holidays.
Thank you very much for your message, we will be in touch.
Bookings requested via this booking form are not secured until you receive a confirmation from us. If your query is urgent you can also phone us on 07974 359575.
We are fully insured and in order to comply with our policy we require that you comply with the following conditions to ensure that your dog has a safe and comfortable stay at Abbotsway Kennels.
On arrival an up-to-date vaccination certificate is required including kennel cough vaccination administered a minimum of 14 days beforehand. We are unable to board any dog which does not have a valid vaccination certificate.
Please ensure that your dog is kept on a lead at all times especially on arrival at the kennels.
If the health of any dog causes concern upon arrival we reserve the right to refuse accommodation.
We require owners to notify us of any prior medical condition affecting their pet and we will endeavour to administer any prescribed medication.
If, in the judgement of the proprietors, any dog requires veterinary treatment during its stay it will be referred to the owner’s nominated local veterinary practice, or if none is nominated to Galtres Veterinary Practice, Flawith.
Owners are liable for all veterinary consultation and treatment costs.
If you provide the policy details of your pet’s insurance we will notify the veterinary practice
We require your advice about the diet for your dog during its stay at Abbotsway Kennels. Most of our clients prefer to provide their own supply of food for us to feed to their dog. Alternatively we can provide high quality dog food for a small additional charge.
We also require your advice about how you prefer your dog to be exercised (eg on/off lead, with/without other dogs) and we will ensure that these preferences are respected.
Boarding Fees are charged on a 24 hour daily basis and our current rates are posted on our web site (www.abbotswaykennels.co.uk) and our office noticeboards for your information.
At busy times we reserve the right to charge 50% of the Boarding Fee at the time of booking. Please notify us as soon as possible if you need to cancel a booking. We reserve the right to charge 50% of the Boarding Fee if a cancellation is made with less than 48 hours’ notice.
Please arrange to deliver and collect your dog during the specified opening times; failure to do so may incur additional charges. We do not refund fees in the event of early collection.
Payment is due on collection and can be made by card or cash
For your own and your dog’s safety and security please observe the Abbotsway Kennels House Rules when you visit us. These are shown below and displayed on our noticeboards.
If you have any concerns at all please let us know immediately – we want your dog to have a safe and enjoyable stay here at Abbotsway Kennels and for you to have peace of mind.
For your own and your dog’s safety and security all visitors are asked to please observe the following guidance:
If you have any concerns please let us know immediately – we want your dog to have a safe and enjoyable stay at Abbotsway Kennels and for you to have peace of mind
Bookings requested via this booking form are not secured until you receive a confirmation from us. You can also phone us on 07974 359575. If you call and we are unable to answer the phone please leave a message and we’ll call you back as soon as we’re available. All dogs must be fully vaccinated including kennel cough – please bring the relevant certification. Please ensure kennel cough vaccination is given at least 14 days prior to staying in kennels.
For non-boarding bookings such as daycare and grooming, and for all other questions, please use the general contact form further down the page.
If you are a new customer, please fill in and return our customer registration form.
For non-boarding bookings such as daycare and grooming, and for all other questions, please use the contact form below.
Yes, we are licenced by the Local Authority (Hambleton District Council) in accordance with the Animal Welfare (Licensing of Activities) Regulations 2018.
We are proud to have been awarded the highest rating (Five Star) after rigorous assessment which covers all aspects of our activities.
Our licence number is B19/12/Y2
Yes we hold full Employers Liability Insurance.
Yes, this is a requirement of our licence and is essential to keep your dog safe and to protect others. All dogs entering kennels (including Daycare) are required to have a certificate confirming protection against distemper, canine hepatitis, parvovirus and leptospirosis. This must be signed and dated by an appropriately qualified veterinary surgeon. Generally viral protection is valid for three years except leptospirosis which is required annually. Note that only licenced vaccines administered by a qualified veterinary surgeon will be accepted - homeopathic, herbal or other products are not accepted.
It is also a licencing requirement that your dog is vaccinated against Kennel Cough (Bordetella Bronchiseptica), this is an annual requirement. The Kennel Cough vaccine is a live vaccine and so it must be given at least two weeks before admission to be effective. We cannot accept dogs without a valid vaccination certificate dated at least two weeks before admission.
All vaccinations must be administered at least two weeks before arrival and we must insist on seeing your pet’s original certificates of vaccination. Please contact your vet if you require further advice on this topic
When making a booking for your dog you are agreeing to our Terms and Conditions
Yes, our premises are fully fenced and gated, we have CCTV coverage of the entrances and access areas, our buildings are kept securely locked except during normal operating times when staff members are always present. This is also part of our licence qualification (see "Are you licenced")
Yes, we are generally able to administer prescribed medication for your dog. However, please contact us about this at the time of booking. Any medication most be supplied in the original packaging with dosage instructions. It will be kept securely and clearly labelled for your dog.
We much prefer clients to provide food for their dog in order to maintain their individual diet and simply to avoid any upsets due to change of diet. Please ensure that you provide an adequate amount of food for your dog's stay. It will be clearly labelled and stored securely.
Yes we are happy to welcome fully vaccinated puppies from 20 weeks of age. However, kennels are not always suitable for very young puppies and so we do need to assess your pet. Puppies and immature dogs require a different approach to exercise, socialisation and stimulation which may incur an additional charge. Please contact us before booking.
We would normally contact your listed vet (as recorded on your Registration Form) for advice. In an emergency or if your dog is not registered locally we will use the services of Galtres Vets in Flawith who care for our own dogs. Owners are liable for all consultation and treatment costs. Please provide us with your insurance details which will be noted on your Registration Form.
Absolutely, we welcome visits to inspect our facilities and meet our team, please ring us to book a mutually convenient time. We also welcome and encourage short trial visits for both Boarding and Day Care to ensure that your pet (and yourselves) are comfortable for a longer stay.
Please observe the Abbotsway Kennels House Rules when you are on site for the safety of yourself and your pets.
The House Rules are clearly displayed on our noticeboards and can be read on our Terms and Conditions page.
In particular do not enter the premises until you have contacted a member of staff.
Please keep your dog on a lead at all times
Please take extra care when manoeuvring vehicles in the yard.
Our opening times are clearly displayed on our web site
We are open morning and afternoon every day except Sundays in winter when we open only in the afternoon.
If you cannot attend at these times please get in touch - we will try and meet your requirements but we cannot guarantee to do so.
Yes we encourage you to bring familiar items such as bedding and toys for your dog to help them settle in. Please note that toys will only be provided with the owner's signed agreement and will be removed at our discretion if we have any concerns such as choking or teeth damage. All toys will be removed at night and those belonging to individual dogs will be bagged and labelled. Animal bones, wood sticks, friable toys and similar items are not permitted.
All items are left at your own risk.
Our standard rates for Boarding and Day Care are posted on our web site in the 'Services' Section.
We can provide shared accommodation for multiple dogs from the same family, again the rates are posted on our web site. Please contact us if you have any questions.
Our rates assume that customers provide food for their dog(s) in order to avoid any diet issues. If necessary we can provide basic food for an additional charge.
We reserve the right to request a deposit for bookings at busy periods and to make charges for late cancellations - please see our Terms and Conditions.
We accept payment by cash or cheque
We make every effort to accommodate all types of dog and the socialisation that we provide can help some nervous dogs gain confidence.
However, if your dog has particular needs in this respect and especially if it is aggressive please contact us before booking.
We reserve the right to refuse any dog which we judge likely to be a danger to staff or other dogs.
We have a licenced capacity of up to 55 dogs. We have a total of 34 internal pens in two purpose built facilities. We have a limited number of larger pens which can accommodate up to four dogs from the same household - please call to discuss. Our premises are well lit and have heating and ventilation. . We do not have external runs for each pen, we prefer to exercise the dogs regularly for their own well being and in order to maintain the building environment.
We have an extensive grassed paddock area (approximately 3 acres) and a paved and fenced play area adjacent to the south kennels building.
In general each dog will receive at least two walks of twenty minutes or more each day (morning and afternoon). In addition each dog will be given the opportunity to spend time in the enclosed exercise area away from the kennel block where it will be stimulated by physical activities such as ball games.
We can offer a basic grooming service for resident dogs.
Please book this on arrival if required.
Welcome to our December 2023 Newsletter, the year seems to have flown past, the kennels continue to be busy for both Boarding and Day Care this autumn.
Vaccinations:
A reminder that the Kennel Cough vaccine must be given at least two weeks before admission. We cannot accept dogs without a valid vaccination certificate – this is both a DEFRA Licencing condition and an insurance requirement.
Please be aware that there are reports of cases of canine parvovirus locally – this is an extremely dangerous and very contagious disease – another reason to keep your pet’s
vaccinations up to date.
Winter Opening Times:
Effective from 1st October 2023 until 1st April 2024 –
Monday to Friday 08:00 - 10:00 & 16:00 - 18:00
Saturday 08:00 - 10:00 & 16:00 - 17:00
Sunday (Oct to April) 16:00 – 18:00 Only
Boarding and Day care Rates:
Please note that we have revised our rates as follows –
Daycare Overnight Boarding (24hr)
One dog £17 £22
Two dogs £22 £30
Three + dogs £25 £35
Beds and Bedding:
Regular customers know that we provide bedding for your dog although many prefer to bring familiar materials. We use traditional fleece vet bedding which can be washed and recycled. Recently we have seen an increasing number of dogs who regularly chew their bedding to destruction. As well as being a hazardous and unhealthy habit it is expensive for the kennels to continually replace these fleeces. Therefore, we strongly recommend that you discourage this habit and we advise that we will make a small surcharge for the materials destroyed in these cases.
Book Early to Avoid Disappointment:
We are already having significant bookings for peak periods in 2024. Please book as soon as you know your requirements for these peak times.
Kennel Improvements:
We will be carrying out improvements to the North Kennels soon – installing a new heating system and improved insulation. We will advise the dates early in the new year - the work will be undertaken at off peak times.
As ever we are always delighted to receive feedback or suggestions from our customers,
Best Wishes for Christmas and the New Year
Welcome to our Summer 2023 Newsletter, the kennels have been extremely busy for both Boarding and Day Care this spring and we are already heavily booked for the peak summer period.
Vaccinations: The rules for vaccination to prevent the spread of Kennel Cough are still not understood by many customers. The Kennel Cough is a live vaccine which must be given at least two weeks before admission. During these this two week period the dog is contagious and therefore cannot be admitted to the kennels. We cannot accept dogs without a valid vaccination certificate – this is both a DEFRA Licencing condition and an insurance requirement.
Summer Opening Times: Effective from 1st April until 1st October 2023 our summer opening times are as follows –
Monday to Friday 08:00 - 10:00 & 16:00 - 18:00
Saturday 08:00 - 10:00 & 16:00 - 17:00
Sunday (April to Oct) Strictly 9:00 - 9:30 & 16:00 - 18:00
Sunday (Oct to April) 16:00 – 18:00 Only
Boarding and Day care Rates: We are pleased to say that our rates are unchanged for the summer period but they will be reviewed in October 2023.
New Web Site: You may be reading this Newsletter on our new web site, if not please have a look at https://abbotswaykennels.co.uk and let us know what you think? We are delighted with our brilliant new site and would like to thank Sophie and the team at Versantus IT Services (https://www.versantus.co.uk/) for their skill and knowledge (and patience!) in creating our new site.
Our on site shop specialises in providing healthy and eco friendly dog food products.
We stock a number of leading brands including Poppy's Pantry raw food products and Green and Wild's tasty chews and treats.
We stock a range our own brand healthy dog foods both Super Premium and Grain Free in a wide variety of flavours to suit all tastes.
Our shop also stocks a wide range of dog toys and accessories by leading brands including Green and Wild's eco friendly toys.
Our shop opening hours are the same as our kennel opening hours (detail below).
Please enquire at reception if you wish to discuss your pet's needs such as dietary advice.
| Monday to Friday | 08:00-10:00 & 16:00-18:00 |
| Saturday | 08:00-10:00 & 16:00-17:00 |
| Sunday April to October | 09:00-09:30 & 16:00-18:00 strictly |
| Sunday October to April | 16:00 – 18:00 only |
Please note that collection / drop off at other times may incur additional charges. We will try to meet any special needs BUT we cannot guarantee to do so, especially at weekends.
Please see our newsletter for the latest information about opening hours at Bank Holidays.
We offer a range of services tailored to care for your pet to the highest standards - we are fully licenced and 5 star rated. We provide both Boarding and Day Care services which include regular exercise, and enrichment such as socialisation. We also offer basic bathing and grooming and have a popular on site shop which stocks an extensive range of super premium and grain free dog foods.
Price list
| 1x |
|
One dog | £17 per day | £22 overnight |
| 2x |
|
Two dogs | £22 per day | £30 overnight |
| 3x |
|
Three+ dogs | £25 per day | £35 overnight |
Note that we do not charge extra for Bank Holidays or for walks
We are a family owned business established in 2009 and we live on site. We offer Boarding and Day Care services to the highest standards and are fully licenced (5 star rated) and insured.
We have an established team of staff who are experienced and knowledgeable in animal management and welfare.
Our facilities are purpose built and include extensive secure grounds for exercise. We have over 3 acres of paddocks and both paved and grass surfaced fenced play areas, and even a swimming pool!
Our accommodation has been built and is maintained to a high standard. We are inspected and fully licenced by Hambleton District Council.
We are 5 star rated - Licence Number B19/12/Y2.
Our kennels are heated and have natural light to the general area. We provide bedding but you may wish to also bring along familiar home comforts for your dog.
Our premises and grounds are fully secured and monitored by CCTV.
We are resident on the premises.
We provide walks at least twice per day in our extensive paddocks and also socialisation for your pet in our dedicated exercise areas
We are fully insured and, in order to comply with our policy we require that you comply with certain conditions (see our Terms and Conditions and House Rules) to ensure that your pet has a safe and comfortable to stay. In particular we ask you to comply with our vaccination requirements including kennel cough vaccination which is separate from the normal canine annual vaccination and must be administered at least two weeks before boarding. Please be aware that we will refuse dogs which do not comply with these requirements
